Projects
A curated selection of recent work across UX/UI, research, product design, and architectural brand frameworks.
Read Case StudyUnderstanding debt shouldn’t feel like an interrogation.
A self-service redesign for Fintrail, a joint-venture credit portal. I used support-ticket data and UX research to turn a confusing debt experience into a clearer path from information to action. Company name and identifying details have been changed under NDA.
Read Case StudyTurning a fragmented blockchain ledger into a navigable system
A carbon-credit traceability portal redesigned around real navigation behaviour — simplifying complex journeys for auditors and making critical information easier to find. The project is under NDA, with company details, screens, and data altered or omitted.
Read Case StudyRebuilding a marketing platform mistaken for a logistics tool
A legacy portal that felt more like logistics software than marketing automation; redesigned through heuristic and usability research to create a clearer, more intuitive experience.
Read Case StudyTurning a ticket-reduction request into a full governance rebuild
A legacy access system with no self-service path — rebuilt end-to-end to reduce dependency on support and give users a simpler way to manage access. The project is under NDA, so the case focuses on process, decisions, and impact.